How was your experience with CCD?

Thank you for trusting Crawford, Carter & Durbin with your 2025 tax return. Now that your return is complete, we’d appreciate your feedback. This short survey takes about one minute and helps us improve how we serve you.

1. Overall, how satisfied were you with your experience? *

Very satisfiedSatisfiedNeither satisfied nor dissatisfiedDissatisfiedVery dissatisfied

2. How well did we keep you informed about your return’s progress and next steps? *

Very wellWellSomewhatNot very wellNot at all

3. Where could we improve most?

Select up to two.

Making document submission easierExplaining what you needed from meKeeping me updated on progressResponding to questionsCompleting my return in a reasonable timeframeExplaining my completed return and tax resultsClarifying fees and billingOtherNo improvements come to mind

4. What would you like us to know about your experience?

We welcome what went well and any suggestions for improvement.

Please do not include Social Security numbers, bank account details, or other sensitive tax information.

5. May we follow up with you?

If you’re open to a conversation about your feedback, please leave your name and email below. We appreciate the opportunity to better understand your experience.

Full Name (optional)

Email Address (optional)

Providing your email indicates you’re open to a conversation about your feedback only — not marketing or testimonial requests. Your details stay blank unless you choose to share them.

Privacy PolicyStrict Client Privacy